Our services

Everything your portfolio needs, managed in one place.

We take the complexity out of managing your rental investments, with one dedicated portfolio manager, one point of contact, and every property covered, however many you own.

What we manage

Full-service management, built around your investment

Every service below is built to protect your investment and grow its return, and to run just as reliably whether you own one rental or several.

Tenant screening & placement

Finding the right tenant is the single biggest factor in how a property performs.

We market your property well, vet every applicant thoroughly, and place tenants who'll look after the place and stay.

Included

Professional listing and marketing across the major rental platforms
Thorough applicant vetting: identity, credit checks, references, rental history and employment
Viewings managed entirely on your behalf
Tenancy agreements prepared correctly under the Residential Tenancies Act
Bonds lodged and recorded properly

Rent collection & arrears management

Reliable cashflow is the whole point of an investment property.

We collect rent on time, monitor every payment, and act the moment something slips, so a missed payment never quietly becomes a missed month.

Included

Automated rent collection and reconciliation
Proactive arrears monitoring and prompt follow-up
Clear, documented action on late payments under the RTA
Disbursements to you on a predictable schedule
A complete record of every transaction

Maintenance coordination

Maintenance is where most landlords lose time and tenants lose patience.

We handle it end to end, with trusted local tradespeople, fair pricing and quick turnarounds, so small issues are fixed before they turn into expensive ones.

Included

A network of vetted, reliable local trades
Fast response to tenant maintenance requests
Spending thresholds agreed with you up front, so you stay in control
Coordination, scheduling and follow-up on every job
Preventative recommendations to protect the asset over time

Inspections & documentation

Regular inspections protect both your property and your position.

We carry them out on schedule, document everything with photos, and flag issues early, so you always know the condition of every property you own.

Included

Routine inspections at agreed intervals
Detailed, photographed inspection reports
Ingoing and outgoing condition reports for every tenancy
Early identification of maintenance or compliance issues
A clear, dated record trail for each property

RTA & Healthy Homes compliance

The rules around renting keep changing, and the cost of getting them wrong is real.

We manage the regulatory side of every property we look after, keeping your tenancies compliant and your records in order, so compliance becomes one less thing on your plate.

Included

Tenancy agreements, notices and records handled correctly under the Residential Tenancies Act
Healthy Homes assessments, documentation and compliance statements coordinated for each property
Ongoing monitoring as legislation and standards change
Coordination of any remedial work needed to meet the standards

Tenancy Tribunal support

Even with great tenants, disputes occasionally happen.

When they do, we manage the process for you, from early documentation through to representation at the Tenancy Tribunal, so you're never left to navigate it alone.

Included

Early, documented handling of issues before they escalate
Preparation and lodging of Tribunal applications where needed
Representation and support throughout the process
Complete records to support your position

Reporting

You shouldn't have to chase your property manager for a straight answer.

We give you clear, regular reporting on income, expenses and the state of your properties, so you always know how the portfolio is performing.

Included

Regular financial statements covering income, expenses and disbursements
End-of-financial-year summaries ready for your accountant
Maintenance and inspection summaries
A portfolio-level overview across all your properties

Landlord & tenant portal

Round-the-clock access to everything that matters.

Our online portal gives you a live view of your portfolio and gives tenants a simple way to pay rent and log requests, which keeps everything moving and on the record.

Included

24/7 access to statements, documents and property information
Tenant rent payments and maintenance requests in one place
A single login covering your entire portfolio
A complete, searchable record trail

More than the sum of its parts

One manager, pulling it all together.

Individually, these are the services any good property manager should offer. The difference with Integrity is how they're coordinated. One dedicated portfolio manager runs all of it across every property you own, with the full picture in view, so nothing falls between the cracks and you only ever deal with one person who knows your situation.

That's the foundation. For investors who want to go further than day-to-day management, our Portfolio Strategy Advisory looks at how the portfolio as a whole is performing and where it could do better.

"We treat your portfolio as if it were our own."

Learn Why We Are Different

Ready when you are

Let's take the complexity off your plate.

Book a free 30-minute Portfolio Strategy Consultation. We'll talk through your portfolio, answer your questions, and show you exactly how Integrity would manage it. No pressure, no obligation.

Book Your Free Consultation

Or send us a quick enquiry

PHONE

04 803 3001

office@integrityproperty.co.nz

OFFICE

88 Victoria Street, Petone, Lower Hutt